Privacy and Security Policy

Ballyalban Ltd. trading as Darvu (we/us/our) is a company committed to the protection of our customer’s privacy. The following policy outlines how we process your data. If you have any concerns regarding your personal information or how we process such information, please contact us at info@ballyalban.com.

Our Data Protection Policy

Details such as your email address, telephone numbers, name and address, will be collected, which enables us to provide a sales and support service, while keeping you updated on the status of your purchase order.

Credit and debit card details are never stored by Ballyalban Ltd.. We employ the services of Realex, who provide a secure and private, 3rd party payment gateway to process your card details. The financial data is available only to the banks and credit card clearing services for the purpose of processing payments.

To enable us to improve our service for the benefit of our customers, we do collect data that is not of a personal nature, such as browser and internet log data. This data does not contain any of our customer’s personally identifiable information.

It might be necessary for us to occasionally contact you regarding our service and your purchase order. If a customer signs up to our mailing list, we will use their contact details to contact them regarding news and events regarding our products and services.

 

Your rights as an individual

Under the Data Protection Regulation effective May 25, 2018 you as an individual have the following rights:

  • To obtain details about how your data is processed by us.
  • To obtain copies of personal data that we hold about you.
  • To have incorrect or incomplete data corrected.
  • To have your data erased by us.
  • To obtain your data from us and to have that data transmitted to another organisation.
  • To object to the processing of your data by an organisation in certain circumstances.
  • To not to be subject to (with some exceptions) automated decision making, including profiling.

 

Cookies

Our website uses “cookies”, which are used by the vast majority of websites. These are files stored on your hard drive, which contain information about your activity and preferences when visiting our website. These cookies do not include personally identifiable information – your name, address, email address or telephone number. They simply allow us to monitor website traffic and to store information about your preferences, which allows us to customise the site according to your needs.

By accepting the cookie notice when you visit this website, the website knows that you have seen the notice and that you don’t need to see it again, so it creates a cookie on your computer. We also use cookies to help you maintain your active session (i.e. stay logged in when you use protected parts of website).

 

Third-Party Cookies

We use Google Analytics to guide improvements to the site. This includes measuring how many visitors come to the site, and what pages are viewed most. Google Analytics requires that a few cookies are stored on your computer. All data is anonymised. Please see Google’s privacy policy for details on how Google treats your data.

If you wish to change the way your browser handles cookies you can do so through your browser’s settings. If you choose to disable cookies completely you will still be able to browse our site, however, you may find that some functionality on the site will be impacted.

 

Disclosing your information

We will never disclose your information to third parties outside of Ballyalban Ltd. except where we have your consent; where we are required to or permitted to do so by law; to other companies who provide a service to us i.e. delivery companies; other service providers/contractors or any successors in title to our business.

External Links

Our website may contain links to other websites which are not covered by this privacy policy. Where you leave our website via a link, we cannot be held responsible for the contents of the external website.

 

Sale of Business

We reserve the right to pass on personal data if the business is sold.

 

Access to your information

You have the right to request a copy of the personal data, which we hold with reference to you. You also have the right to have any inaccuracies in your personal data corrected. To obtain a copy of the information we hold about you write to Ballyalban Ltd., Coffeys Cross, Adare, Co. Limerick, Ireland. Should you wish to correct any inaccuracies in your data held by us you may do so free of charge by writing to the address or by emailing info@ballyalban.com

 

Change of Privacy Policy

If our privacy policy changes, we will amend this website and privacy policy accordingly.

About Darvu

Darvu are a dynamic outfit based in beautiful Adare, Co. Limerick, in the West of Ireland. We have a proven track record delivering solutions to meet the needs of our clients.

WordPress was first released in May 2003 - we have been using it since August of 2003! It was "love at first site" if you'll excuse the pun!

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If you have any questions at all, we are more than happy to answer. Feel free to contact us via any of the channels below.

+353 (0)61 748882
info@darvu.com
The Avenue
Adare,
Co. Limerick
Ireland
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Call: +353 (0)61 748882